SERVER 2022: Random failures with: Windows Backup failed to get an exclusive lock on the EFI system partition (ESP)

Anonymous
2024-01-24T11:40:42+00:00

Various new fresh installations on HP and Dell ( mainly entry level servers) Windows server 2022 essentials set simple workgroup no domain or PDC etc...s various backup disks , tried secureboot on off tried AV removed / off (Defender) checked user its running as , removed and reinstalled backup etc etc

Nothing helps keep getting occasional Windows Backup failed to get an exclusive lock on the EFI system partition (ESP) and backup fails as it wont run

Thanks anyone who can help !

Windows for business | Windows Server | Storage high availability | Other

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Anonymous
2024-05-29T11:58:49+00:00

No, we run VMWare on Lenovo servers. EDIT: I've now also seen this problem on a Fujitsu server (no WMWare); random, about 1-2 times/month.

We haven't solved the issue through Microsoft support yet, but a workaround from MS has been applied, and there's been no WSB fails the last week.

(Note that in addition to this workaround, I wrote a script that checks the status of the VSS writers and writes it to a file, and is scheduled to run just before the WSB task, and 10 and 20 minutes into the task. Not that I can see why this would have any impact on the WSB task...)

Applied workaround:

  1. Open “Run” and enter “taskchd.msc” to launch Task Scheduler.
  2. Navigate to Microsoft/Windows/Backup
  3. Select Microsoft-Windows-WindowsBackup, right click, select properties and navigate to the Settings tab.
  4. Check the box “Allow task to be run on demand”
  5. You can try to select the box “If this task fails”. If this makes your backup work then you can stop here, if this doesn’t work follow the next steps.

 6. Click “OK“ to apply all the changes.

  1. Open cmd and type this command:

schtasks /create /F /RU SYSTEM /RL HIGHEST /SC onevent /EC Application /MO "*[System[Provider[@Name='Microsoft-Windows-Backup'] and (EventID=517)]]" /TN "Microsoft\Windows\Backup\Retry_Backup" /TR "schtasks /run /tn "Microsoft\Windows\Backup\Microsoft-Windows-WindowsBackup""

  1. Refresh the Backup folder in task scheduler.

 Note: on the command the “EventID = 517” section makes the scheduled task search for the backup failing with that event id. If for some reason the id changes then you’ll need to search for the new eventid in the event log and change it to the new eventid.

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  1. Anonymous
    2024-02-26T16:55:54+00:00

    believe it or not , it is microsoft antivirus that causes the problem !!

    Just put in the windows security - virus & threat protection - virus & threat protection settings - exclusions

    the process c:\windows\system32\wbengine.exe and you are done !

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  2. Anonymous
    2024-01-30T02:58:18+00:00

    Hi Ian,

    Thanks for your update!

    Please try the following:

    1. When the problem occurs, which disk causes the error? If it is the C drive, we do not recommend running chkdsk because there is a problem with WSB. If it is not the C drive, open cmd as administrator and run the following command:

    chkdsk /f x:

    1. Restart the following services in order:

    COM+ Event System

    Cryptographic Services

    Volume Shadow Copy

    1. Try backing up using different backup software to check if the problem persists.
    2. Due to resource limitations of the forum, we are unable to collect further logs for review. So, we suggest you go to the Microsoft Customer Service Center to open a Premier-level case so that with their permission level and resource, Microsoft could provide you with better help on your request.

    Thanks for your understanding!

    Best Regards

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  3. Anonymous
    2024-01-29T12:12:49+00:00

    I have completely removed Firefox, but its not logical that not logged in not running how would Firefox affect Efi lock ?

    Anyway no difference without firfox installed !

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  4. Anonymous
    2024-01-29T02:09:38+00:00

    Hi Ian,

    Thanks for your update.

    Have you tried to disable firefox browser and then try to do the backup?

    Best Regards

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