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I have an LG gram laptop. For some reason today it opened to the bitlocker screen. I do not have any recollection of setting up bitlocker, nor do I have a key saved in my Microsoft account. The page is displaying a “recovery key ID” that it says can help identify my key, but I cannot figure out where to enter this to get my key.
I am also unclear on what will happen if I click “skip this drive”. Will that delete all my files or lock me out?
***moved from Windows / Windows 11 / Security and privacy***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I can't tell which Microsoft account was used to create the key for my laptop. There is a key for my desktop on this account, but it does not work on my laptop. I have the key ID for the laptop though. Using the key ID, can a notification be sent to the Microsoft account so I know which one it is?
No, Microsoft doesn't send you a notification telling you which account was used to create the key. You will need to verify it yourself.
I cannot find anything to help me get my recovery key
bitlocker recovery key
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