This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have an LG gram laptop. For some reason today it opened to the bitlocker screen. I do not have any recollection of setting up bitlocker, nor do I have a key saved in my Microsoft account. The page is displaying a “recovery key ID” that it says can help identify my key, but I cannot figure out where to enter this to get my key.
I am also unclear on what will happen if I click “skip this drive”. Will that delete all my files or lock me out?
***moved from Windows / Windows 11 / Security and privacy***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
YES! I alone use my Dell laptop. I NEVER remotely encrypted or asked for Bitlocker, ever! I use CAD and the web. And yet, it says I'm locked out! Either MS is lying or Dell is lying. This must stop. MS or Dell are automatically enabling Bitlocker. I wouldn't even know where to start, much less create a key and save it?????? Now I work for the government and could lose 5 years worth of very valuable information! Wish I could sue the companies. Insane!!!
I need bitlocker recovery key
I have Dell laptop but some of my folder locked with a bitlocker key...I tried to much to find in my Microsoft account but tell not found......
I checked my Microsoft account but bitlocker key didn't find.
It doesn't work with me
I have an LG gram laptop. For some reason today it opened to the bitlocker screen. I do not have any recollection of setting up bitlocker, nor do I have a key saved in my Microsoft account. The page is displaying a “recovery key ID” that it says can help identify my key, but I cannot figure out where to enter this to get my key.
I am also unclear on what will happen if I click “skip this drive”. Will that delete all my files or lock me out?
***moved from Windows / Windows 11 / Security and privacy***
