How to find bitlocker recovery key with recovery key ID

I not able to find my recovery key f

I have a bit locker recovery key screen and I need to know what recovery key code I can put in here to get back into my computer

please help me to recovery bitlocker key for window account- GY6X6-NMGJ2-H3J7P-RJ9JG-BP2M

email id - ******@outlook.com

mob - +91 9871809355

This is what I get in my account "You don't have any BitLocker recovery keys uploaded to your Microsoft account".

Now, isn't MS who generated the Bitlocker recovery keys?" So, why it did not sve it in the users' account?

(1)   On November 15, 2022 I purchased a miserable 17" LG Gram that I thought will be wonderful for its sizable screen for a senior like my self. 

(2)     But it crashed due to the MS stupid BitLocker Key I didn't ask for, and it suddenly crashed my $1,650 laptop.  When I went to my MS account with the recovery key to get my Bitlocker but it was NOT there...!!   (3)  Neither LG or MS helped to mitigate this problem.Therefore I could not use my laptop due to this multiple problem.The Best Buy Geeks said I would have to say good buy to everything I save on the SSD which must be taken out, formatted to install a fresh Windows 11. (4)   MS is guilty in multiple ways:-#1-     It did not ask me or gave me the choice if I wanted this Bitlocker.#2-     The day the Bitlocker was imposed on me during initializing my laptop, there were not enough explanation about it.  But, there wouldn't be any time for an average user, or senior, to study such a program during the needed time to learn the machine.#3-    MS generated the Bitloker and should have automatically saved the it in users account its website. But, it did not.#4-    MS did not create a block in its web sit where the user could insert the Bitlocker ID for retrieving the Bitloker Recovery Key.Now, who is responsible for loss of data and sabotaging expensive machines of unsuspecting customers worldwide and should compensate for  remediation and time spent?CONCLUSION: This is a malty Federal Government agencies complain that every affected user should file starting with The Federal Trade Commission, and The Consumer Affairs.

I can't get to a web browser to enter (https://account.microsoft.com/devices/recoverykey). The field for the key shows letters and numbers, but I can't enter letters. I only set up a pin to get into my laptop. I never activated BitLocker. I recently installed the newest update 23H2?