Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Incorrect Chat Email Address in Microsoft Teams
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Altus
5
Reputation points
My business has one Microsoft 365 Business Standard licence.
I can't change Microsoft Teams contact information chat email address. The email address needs to be the info@ email address.
I have deleted the jayde@ user.
I have looked through Azure and Admin Centre and updated all details where possible.
Microsoft Teams | Microsoft Teams for business | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 86%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ran Hou-MSFT 7,645 Reputation points Microsoft External Staff2023-09-19T07:38:35.89+00:00 Hi @Altus
For out better research, could you tell us what operations you've done? As far as I know, generally Email address and Chat Email address is kept the same.
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Ran Hou-MSFT 7,645 Reputation points Microsoft External Staff
2023-09-25T08:16:46.66+00:00 I am checking the status of this case. Please let us know if you would like further assistance.
Thank you for your understanding and patience!
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