Incorrect Chat Email Address in Microsoft Teams

Question

Incorrect Chat Email Address in Microsoft Teams

Altus 5

My business has one Microsoft 365 Business Standard licence.

I can't change Microsoft Teams contact information chat email address. The email address needs to be the info@ email address.

I have deleted the jayde@ user.

I have looked through Azure and Admin Centre and updated all details where possible. User's image

Ran Hou-MSFT 7,645 Reputation points Microsoft External Staff

2023-09-19T07:38:35.89+00:00

Hi @Altus

For out better research, could you tell us what operations you've done? As far as I know, generally Email address and Chat Email address is kept the same.
Ran Hou-MSFT 7,645 Reputation points Microsoft External Staff

2023-09-25T08:16:46.66+00:00

I am checking the status of this case. Please let us know if you would like further assistance.

Thank you for your understanding and patience!

1 answer

Your answer

Ran Hou-MSFT 7,645 Reputation points Microsoft External Staff

2023-09-19T07:38:35.89+00:00

Hi @Altus

For out better research, could you tell us what operations you've done? As far as I know, generally Email address and Chat Email address is kept the same.
Ran Hou-MSFT 7,645 Reputation points Microsoft External Staff

2023-09-25T08:16:46.66+00:00

I am checking the status of this case. Please let us know if you would like further assistance.

Thank you for your understanding and patience!

Answer 1

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